How to File Dolphin Spare Parts Before Order

A Dolphin spare-parts file that a workshop or an importer can use starts on the dated BYD Europe service page, not on a third-party catalogue screenshot. The teaching file for this article is BYD’s current Europe service and maintenance HTML, retrieved on 16 September 2026. That page has a Spare Parts block that says BYD genuine spare parts are offered for efficient supply and a reasonable price. It does not publish a Dolphin exploded diagram, an OE number list, or a global price card. The same page tells a driver who reports a malfunction to provide the VIN, name, email, car model, and dealer shop name. Those five fields are the order. This guide will not type a bumper code, a pad set, or a 12-volt battery part number that the page did not print.

Dolphin is a hatch name that also sits next to Dolphin Mini and Seagull in export talk. Those labels do not share one EPC book until the VIN says they do. AutoCN will help you keep the VIN, the selling region, and the genuine-parts channel in one file. It will not invent availability in a destination warehouse, and it will not treat a “reasonable price” sentence as an AutoCN quotation.

Open four objects before you send money for a part

Ask for the 17-digit VIN on the plate, the selling-country owner’s manual, the last workshop invoice if the car is used, and a dealer EPC print that names this VIN. Photograph the plate, the windscreen VIN if present, and the inlet on the front or flank. A PDF titled Dolphin with no chassis number is a brochure. A used-car seller who says “any BYD hatch pad will fit” is offering a guess. BYD Europe’s service FAQ is explicit about identity: the hotline wants the VIN and the model before it treats the case as a vehicle report. Copy that discipline into the parts lane.

Warranty language on the same Europe page says a comprehensive policy is in place and that more warranty details come from the local BYD dealer. That sentence is a routing instruction. It is not a worldwide parts warranty that travels with a parallel-export hatch. Official warranty handling is commonly expected in the region where the car was first retailed. Other regions may lack the same genuine-parts pipeline, tools, or software access. Write the selling region before you write the courier label.

What the Europe service page will and will not tell you

The page links owner’s manuals and an emergency response guide as documents you request, not as a public exploded-parts book. Usage FAQ rows that do appear are still not a catalogue. Wiper replacement is described by symptoms: reduced rain visibility, streaks, noise, cracks or wear, with a general guideline to inspect regularly and consider replacement about once a year depending on climate. Tyre pressure is sent back to the driver’s-door label because it varies by model. V2L availability “varies by model and production date,” and the reader is told to ask the dealer. Transport mode is a dealer-service-centre job. A charge fault starts with another station and an OTA check, then an authorised centre. Those rows tell you which wear items still exist on an electric hatch. They do not give you a Dolphin-specific OE code.

A parts-file table that stays empty where the EPC is silent

Wear items that still belong on an electric Dolphin file

An electric hatch still consumes cabin filters, wiper rubber, brake fluid, brake pads that may last longer because of regeneration but still wear, tyre sets, 12-volt auxiliary batteries, coolant for the thermal loop, and charging-inlet doors or latches. The Europe page does not give intervals for those Dolphin items. Copy the owner’s manual that names this chassis. If the seller cannot produce that book, the interval cell stays empty. An empty cell is more honest than a copied blog table. This article will not promote a third-party PDF of older Dolphin codes as the 2026 factory law.

High-voltage parts are a separate lane. A traction battery module, an onboard charger, a drive-unit bearing, or a high-voltage cable is not a counter sale because a marketplace listing uses the word Dolphin. Those parts are VIN-locked and often software-locked. The Europe page’s dead-car FAQ starts with the key fob at the handle and, if needed, a jump-start path, then authorised help. That is a 12-volt recovery story until a dealer proves otherwise. Do not order a used pack from a photograph of another hatch.

Market splits that break a “universal Dolphin” order

Write the inlet standard before you write the charge-door part. A China GB/T inlet, a Europe Type 2 or CCS combination, and other regional sockets are not one moulding. Lighting clusters, bumper beams, and radar brackets follow crash and lighting rules of the selling market. Infotainment pads, digital keys, and app bindings follow the cloud region. BYD Europe’s own FAQ says only one owner binds the car at a time and that BYD does not send activation emails with links. A parallel-export Dolphin that loses the app is a software-region fact. It is not solved by buying a second pad from a China listing and hoping the QR code binds.

Left-hand and right-hand drive change wiper linkage, headlamp levelling, and mirror glass. A UK or Australia Dolphin is not a China left-hand cluster. Write the drive side on the order. Write the build date because V2L and other hardware “vary by production date” on the Europe page. A 2023 car and a 2026 car can share a tailgate badge and not share a lamp or a radar.

How to talk to a dealer without turning the call into a guess

Prepare a one-page brief: VIN, model year as printed on the plate, selling country, odometer, the failed part’s photograph next to the VIN plate, and the symptom in one sentence. If you are an importer building a first-stock list, ask the dealer to print the EPC nodes for filters, wipers, pads, discs, 12-volt battery, cabin filter, and coolant, each with the supersession note if the system shows one. Do not accept a verbal “same as Atto 3” answer. Atto 3 has its own AutoCN files. A Blade pack in the floor does not make every BYD hatch share one pad shape.

If the only offer you receive is a marketplace kit with no OE number and no VIN check, treat it as a risk file, not as a spare-parts solution. AutoCN’s parts and maintenance routes exist so you can keep the question in order. They do not confirm that a Dolphin bumper is on a shelf. A BYD brand tile is not a warehouse count.

Who this parts file can support, and who it cannot

The file can support a Europe-retailed Dolphin owner who needs to know that genuine parts are a dealer-channel sentence and that the VIN is the first field. It can support an importer who must warn a destination workshop that Dolphin Mini and Seagull books are other objects. It cannot support a buyer who wants a printed 2026 global Dolphin price list, a promised next-day airfreight from an unnamed yard, or a guarantee that an aftermarket pad will pass a destination inspection. Those claims are not on the BYD Europe page retrieved for this article.

Leave destination approval empty. A genuine-parts invoice does not move a modified lighting cluster through a port. Homologation and lighting rules stay with the regulator. AutoCN will not fill that cell.

Frequently Asked Questions

Can I order Dolphin parts with only the model name?

No. BYD Europe’s malfunction FAQ asks for the VIN and the model before it treats the report as a vehicle case. Use the same pair for parts. A listing that says Dolphin without a VIN is a guess, especially next to Dolphin Mini and Seagull nameplates.

Does BYD Europe publish a public Dolphin OE catalogue?

Not on the service page retrieved on 16 September 2026. That HTML offers genuine spare parts as a channel and points warranty detail to the local dealer. Request an EPC print that names this VIN. Do not treat a blog PDF as the factory book.

Are wipers and tyres still service items on a Dolphin?

Yes. The Europe usage FAQ treats wiper wear and door-label tyre pressure as ordinary ownership rows. An electric powertrain does not remove rubber, fluid, filters, or the 12-volt system. Copy the booklet for intervals. This article will not invent those kilometres.

Is V2L hardware a spare you can assume is on every Dolphin?

No. The Europe page says V2L availability varies by model and production date and tells you to ask the dealer. Do not order a V2L socket for a car whose build card never listed it.

Will AutoCN ship or confirm Dolphin parts stock?

No. AutoCN is a sourcing and information platform. Use contact to keep the next step in order. Ask for a VIN-backed EPC line and a dated dealer quote. Do not ask for a guaranteed parts price or destination approval.

Close the VIN file before you argue about the Dolphin name

BYD’s Europe service page still routes Dolphin parts through genuine supply and a local dealer, and it still asks for the VIN first. Dolphin Mini and Seagull remain other books. Wear items remain even when the traction motor does not use engine oil. AutoCN will help you keep those columns. It will not turn a catalogue screenshot into a shippable part.